Return Policy

If for any reason clients are not satisfied with an order, the item(s) can be returned within

10 days for:

• Size Exchange
• Store Credit
• Refund

Return Instructions

E-mail within 10 days from the delivery date to request a Return

Authorization Number (R.A.N.). Please include Order Number (T#######), Item Code(s)

of the item(s) to be returned and state if the return is size exchange, store credit or refund.

Please send the return with the courier indicated in the email sent by V73.US. Please write

the Return Authorization Number on the Airway Bill, on the outside of the box and

complete the AirWay Bill as per the instructions in the RAN E-mail.

Return shipments are Free.

Clients can choose between three compensation options:

Size Exchange 
Items can be exchanged only when a different size or a different colour

of the same Item Code is available. Exchanges for a different Item code are currently

unavailable. Free Return policy is limited to one exchange.

Store Credit 
can be used one time only on a future order within three months of the

return; Is not cumulative with other store credits; Must be used in its entirety on an order

that is either equal to or greater than the value of the store credit.

Refunds will be processed as soon as returned items have been checked and


For orders paid by credit card, the refunded amount will be available to customers in

roughly 10 days and within their next billing statement. Processing time may vary

depending on the credit card company.

Orders paid by Paypal or by bank transfer will be refunded to the original account.

Returns must arrive within 10 days of receiving the R.A.N.

Return Terms and Conditions

Item(s) must not have been worn, washed or altered in any way, and must not show any

signs of use. Soles of footwear must be in perfect condition and must not be marked in any


Items must be returned with all original tags, packaging and other accessories received

with the order.

Shoes and other accessories must be returned with their original boxes, which must not be

damaged and/or altered or used as the external parcel for the shipment.

In the case of defective or incorrect merchandise, clients must follow the instructions

above. V73.US reserves the right to request photographic support regarding defective or

incorrect merchandise before authorizing a return for full reimbursement of shipping and

import fees.

V73.US reserves the right to refuse returns that are unauthorized and/or not sent with the

same courier as specified in the email detailing the return instructions. If an unauthorized

return is accepted, V73.US will deduct a 10% administrative/re-stocking fee from the


V73.US will not accept returned merchandised that does not follow the terms and

conditions of the returns policy. Such items will be returned to the sender at the original

shipment address.